Refund Policy

Excellence Is Our Standard.

At High Standards, every piece is a personalized time capsule created exclusively for you, with your chosen memory printed on a custom piece.

Due to the 100% personalized nature of our products, we do not accept returns or exchanges due to change of mind, incorrect size selection or customer input errors.

We strongly recommend checking our Size Guide before placing your order to ensure the perfect oversized fit.

High Standards Guarantee

If your product arrives with a manufacturing defect, a print defect, or if there is an error on our side in the customization, we take full responsibility.

You have 14 days after receiving your order to contact us at suporte.highstandards@gmail.com with clear photos of the defect.

We will review the situation and, if the issue is confirmed, we will replace the item at no additional cost to you.